Privacy Policy

Who we are

Our website address is: https://chapelwalkworcester.co.uk.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

The cookies we use allow your browser to remember whether you’ve visited our site before and what your preferences are.

As with most websites we use cookies to improve your user experience by enabling our website to ‘remember you’, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). There are also use two different types of cookies – first party (which we own) and third party (where we allow a third party, such as Google, to set cookies on your computer or mobile device).

Cookies do lots of different jobs, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in.

The cookies we use allow your browser to remember whether you’ve visited our site before and what your preferences are

Although the cookies we use on this website are quite harmless and do not reveal your identity, not everyone wishes to have text files downloaded onto their computer or mobile device. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functionality on this website

You can manage how cookies engage with your computer or mobile device via your browser (e.g. Internet Explorer, Chrome, Safari, Firefox, Android), so you are alerted when cookies are sent or you can refuse cookies altogether. You can also delete cookies which have already been set

There is a very useful website explaining how to control your interaction with cookies – please visit AboutCookies

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

Definitions

Under the definitions in The Data Protection Act 1998 (“the Act”), Starburst UK Ltd. is the Data Controller.

Information We May Collect From You

We may collect and process the following data about you:

Information that you provide by filling in forms or providing information online to register an interest or to request further information or offers;
If you contact us by telephone, email, web form or letter, information that forms a record of that correspondence and your contact details;
If you visit the site in person, information, CCTV images and ANPR information we collect for health and safety and security purposes and to help us understand how our customers use our facility. We will also collect information in order to provide you with wi-fi services and for customer analysis at our sites.
Information you provide by responding to questionnaires, surveys and competitions and attending events.
Information you provide as part of your employment with us.
Information you provide as part of a tenancy with us.

If you visit one of our dedicated consumer websites or Starburst UK Ltd. websites, further information may be collected – please refer to the Privacy Policy available on each website.

We treat all such data as Personal Data for the purposes of the Act.

Where We Store Your Personal Data

The data we collect is stored on information technology systems owned and run by or on behalf of Starburst UK Ltd. or on systems run by those businesses processing it on our behalf. All information you provide to us is stored on secure servers. Unfortunately, the transmission of information via the internet is not completely secure and although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted over the Internet to our site; any transmission is at your own risk. Once we have received your information, we will use all necessary procedures and security measures to try to prevent unauthorised access, loss, disclosure or amendment.

How Your Personal Data Will Be Processed

We use information about you in the following ways:

To provide you with information on products, services offers and events provided by us or our retail tenants that you request or which we feel may interest you where you have consented to be contacted for such purposes;
To notify you about changes to our service;
To carry out obligations arising from contracts, leases or agreements entered into between you and Starburst UK Ltd.;
To perform surveys and analysis with the aim of improving the services we provide;
To ensure that your visit to our site is safe and secure.
To manage your tenancy or employment.

We may give your personal data to third parties where:

It is necessary for them to provide you with services on our behalf;
They provide profiling of our customer base so we can understand our customers better;
We sell or buy any business or assets, in which case we may disclose your personal data to the prospective buyer or seller of such business or assets insofar as they relate to them;
We are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce agreements or contracts or to protect our rights, our property, or the safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud prevention and credit risk reduction.

We will not share your personal data with a third party for the purposes of direct marketing.

Your Rights

You have the right to see what data we hold about you. This includes a description of the data being processed, the purposes of processing and any recipients to whom the data is disclosed. To exercise this right, you must make a Subject Access Request in writing to the Data Protection Officer at Starburst UK Ltd., Glandwr Industrial Estate, Aberbeeg, Abertillery, Gwent, NP13 2LN, stating the information you require. We do not charge a fee. We may contact you to verify your identity or to clarify the precise information you require before processing your request, and will answer your request within 40 calendar days.

You have the right to ask us not to process your personal data for direct marketing purposes. You will be given an opportunity to exercise your right to prevent processing for direct marketing purposes at the time of collection. However, you can withdraw your consent to receive marketing material at any time by contacting us.

You have the right to correct your personal data at any time.

You have the right to prevent any unwarranted processing likely to cause damage or distress. If you feel that this situation has arisen or may arise, please contact us. Please note that this will not include processing where it is necessary to fulfil a contract or where a legal obligation for us to process the information exists.

Transfer of Personal Data Outside the European Economic Area

We will not transfer your personal data out of the European Economic Area.